11 oz SUBLIMATION GLASS MUG (FROSTED)

• Customization Ready: Sublimation, vinyl, epoxy, UV printing or leave blank

Dimensions:

• 3.13” width X 3.74” height
• 11.75” circumference

Care:

• Hand wash recommended
• Not microwave safe 

SUGGESTED TEMPERATURE -

Convection Oven: 375°F degrees 7 mins

Heat Press: 350°F for 90 seconds each turn. 120 seconds if just a logo or a single picture

• Note: every convectional oven is different, and baking temps and times will be different. Still, we recommend getting a thermometer for the inside of the oven so you can bake your cup to the right degree.

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Shipping:

• All orders will be shipped out the following business day (within 24 hours).
• Free Shipping for orders over $125.00. Orders less than $125.00, will have a flat rate shipping of $11.95 within the US.
• We ship through UPS and USPS, standard transit time 2-5 days, from the time the order is shipped.
  

Returns:

We want to be sure you’re as happy with your KUPRESSO products as we are. If you’re not satisfied with your purchase, we offer free returns for a refund within 15 days.

To be eligible for a free return, the following criteria must be met:

• All returns must be related to a KUPRESSO.com order
• All merchandise must be non-customized, unused, undamaged, and returned in its original packaging.
• KUPRESSO does not offer returns on KUPRESSO products purchased outside of KUPRESSO.com.
• For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.
• All returns must be processed within 15 days* of the original purchase.
• After receiving the returned items, a refund will be processed within 5 - 7 working days after we receive the merchandise.

Exchange:

• We allow exchange requests up to 30 calendar days from when you first receive your order.